Job ID: 2853
Location: San Jose, California
Employment Type: Contract to Hire
Date Added: 07/07/2025
The Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.
The Case Manager role requires you to be in the community, in client’s homes, and other community partner sites. Work is often conducted in an office environment. Basic safety precautions and the use of protective clothing or gear may be required. Driving is essential to the function of this job.
Location San Jose, CA– You may be scheduled to work at the health centers located in Santa Clara Valley Medical Center area and/or the Regional Medical Center area. You may also be required to visit patient homes to conduct assessments.
Pay Rate: $27
Day Shift: Monday – Friday – occasional evenings and/or weekends
Duties and responsibilities
• Conducts outreach to engage and enroll eligible community members to the Cal AIM ECM program.
• Completes high-risk behavioral health and housing assessments with client to identify need areas.
• Develops and maintains an individualized care plan for each client.
• Coordinates care for clients with a multidisciplinary clinical team and outside agencies.
• Facilitates referral linkages, navigation, performs case management services, and supports securing community resources.
• Assists clients with the development of social and community support systems.
• Develops effective working relationships with agencies, organizations, and providers to advocate for clients.
• Documents and maintains clinical records per appropriate standards and regulations.
• Conducts outreach in diverse community settings including shelters, drop-in facilities, and residential settings.
• Participates in clinical supervision, consultations, and training.
• Provides translation and language support services as needed.
• Completes other duties and related projects as assigned.
Required Qualifications:
• Bachelor’s degree in healthcare or behavioral health related field, or equivalent training and experience.
• One year or more of case management or related experience.
• Familiarity with community-based resources including housing.
• Excellent problem-solving and organizational skills.
• Understanding of cultural issues, community resources and family dynamics.
• Ability to communicate well with people of diverse cultural, professional, and experiential backgrounds.
• Ability to establish and maintain effective work relationships as part of a multidisciplinary team.
• Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability policies.
Preferred Qualifications:
• Fluent in English and one of the Santa Clara Country threshold languages (Spanish, Tagalog, Vietnamese, Mandarin, Cantonese) preferred.
• Trauma informed training preferred.